We have developed a comprehensive tracking system to ensure that you receive your own fish back, beginning with your initial processing card. Each card–filled out in triplicate–documents the store, depot, or lodge drop-off point and assigns a master receipt number to your order. Futher paperwork is produced for every process request. This information stays with your fish during the entire process: when it is received, weighed, filleted/portioned, packaged/canned, and boxed up for delivery or shipping.

This level of tracking is another reason why our sport fish turn-around times may not be lightning-quick, but it’s the right way to ensure you receive the one that didn’t get away!

You will need to allow 10-12 weeks for processing and delivery, especially during the peak of the sport fish season (mid-July to mid-September). However, most orders will be completed much more quickly (3-5 weeks).

The fish processing itself is quite fast and completed over a handful of days once your fish is in our plant, but typical delays are due to sport fish volume, packaging backlogs, and courier requirements. Hand-filleting and hand-packing fish is definitely slower than what machines can do, but we believe the resulting quality is worth it!

Note: international orders (outside of Canada & USA) often take longer because of volume shipping and customs requirements outside of St. Jean’s controls.

We process sport-caught salmon, tuna, halibut, and ground fish. (We are not accepting trout at this time.)

Please contact us if you have any questions about other species. As well, while high-quality fish of any species can be processed in any way with decent results, we can recommend processes that will work best with your catch.